Although I don't support the personal attacks, I have to agree with Scott on principal. I bought cutlass bearings from Sams a few years ago even though I could have bought them somewhere else cheaper.
I knew that if there were any problems, Sams would stand behind them. They even gave me credit for some window rubber that I ordered several years ago. It was the wrong size, but I never realized it until I finally got around to doing the project. I didn't expect credit, but they were more than happy to take it back and get me the proper material. You can't put a price on that kind of service.
Sams is great resource, especially for those owners who are not intimately familiar with Hatteras and the proper maintenance of their boats. Many owners don't have the technical or mechanical know how to get the right part without the support of the experts at Sams. Thanks Sams!