Nick in Manitou
Active member
- Joined
- Jan 15, 2019
- Messages
- 140
- Status
- OWNER - I own a Hatteras Yacht
- Hatteras Model
- 53' EXTENDED DECKHOUSE (1983 - 1988)
UPDATE 4-26-20:
As soon as the "Customer Experience Manager" at Summit Appliances saw a photograph of how the unit was installed he said, "I can tell you right off the bat that the problem is the installation and the panel installed on the door."
Unfortunately moving the refrigerator into the middle of the galley floor and letting it function there for several days did nothing to improve its performance.
I wish he had been correct; I could have worked with that...
When moving the unit to the middle of the room didn't correct the problem he said, "The cooling system could have been compromised already because the unit was built in when it is not meant for this application." That might be correct...but the unit has no problem lowering the temperature in the box...it certainly seems like a control problem to me.
I asked him for a schematic that shows the circulating fan that exists in this unit and his response was the one I already have was all that they have. I said that my experience in manufacturing medical and radio broadcast equipment made me believe that somewhere there was a wiring diagram or schematic for this unit with the circulating fan (and perhaps other components that we can’t see that could be causing problems). I asked if he could check with the folks in Slovenia where the unit was manufactured. His response was that this model had been discontinued (after several folks at their company had said that it was the same as the current model FFAR10), but that he would try.
I got a response from the "Customer Experience Manager" that the factory said that the schematic that does't not show the circulating fan [and who knows what else] was all that the factory had. He said that our model has been discontinued.
To my surprise, he said that he realizes that we have already had multiple thermostats in the unit, but that perhaps we should try another...and he is sending one at no charge. (It sounds to me as though he had a conversation or two with knowledgeable folks at his company and no one could figure out any other probabilities.)
So, I await the arrival of thermostat #4. After installation, I will report the results and if need be, I will move forward with some of the other suggestions made by other forum members.
Thanks for your help and patience! The saga continues...
Nick
As soon as the "Customer Experience Manager" at Summit Appliances saw a photograph of how the unit was installed he said, "I can tell you right off the bat that the problem is the installation and the panel installed on the door."
Unfortunately moving the refrigerator into the middle of the galley floor and letting it function there for several days did nothing to improve its performance.
I wish he had been correct; I could have worked with that...
When moving the unit to the middle of the room didn't correct the problem he said, "The cooling system could have been compromised already because the unit was built in when it is not meant for this application." That might be correct...but the unit has no problem lowering the temperature in the box...it certainly seems like a control problem to me.
I asked him for a schematic that shows the circulating fan that exists in this unit and his response was the one I already have was all that they have. I said that my experience in manufacturing medical and radio broadcast equipment made me believe that somewhere there was a wiring diagram or schematic for this unit with the circulating fan (and perhaps other components that we can’t see that could be causing problems). I asked if he could check with the folks in Slovenia where the unit was manufactured. His response was that this model had been discontinued (after several folks at their company had said that it was the same as the current model FFAR10), but that he would try.
I got a response from the "Customer Experience Manager" that the factory said that the schematic that does't not show the circulating fan [and who knows what else] was all that the factory had. He said that our model has been discontinued.
To my surprise, he said that he realizes that we have already had multiple thermostats in the unit, but that perhaps we should try another...and he is sending one at no charge. (It sounds to me as though he had a conversation or two with knowledgeable folks at his company and no one could figure out any other probabilities.)
So, I await the arrival of thermostat #4. After installation, I will report the results and if need be, I will move forward with some of the other suggestions made by other forum members.
Thanks for your help and patience! The saga continues...
Nick