Full disclosure here: As a licensed Captain, the former General Manager at Spectra Watermakers, and the current Business Development Manager at Applied Membranes, my opinions may be biased

. After over 10 years of installing, servicing, designing, and manufacturing desalination systems, I have certainly got my share of them!
Watermakers can be a boon or a bane to your boating experience. I have found that the experience people have with them is directly related to their understanding of the product and the appropriate care and maintenance required. Equally as important is purchasing the right piece of equipment in the first place. Desalination is not an overly complicated process and with a little bit of basic understanding and preventative maintenance a system should last years with little more than cartridge filter changes.
My advice on watermakers, for what it's worth:
- Get one with an automatic fresh water flush, preferably one with an idle flush that will automatically fresh water flush itself weekly when not in use. All water has bacteria in it, when the water goes anaerobic, these bacteria bloom and foul membranes, filters, hoses, and create a mess. Flushing the system regularly keeps this process from happening.
- Automation does not necessarily mean complication. A control system should be used as a mechanism to avoid damaging your investment. A well-designed system can be as simple as pressure switches to protect the high pressure pump and membrane and a conductivity probe to monitor the produced water quality.
- Avoid proprietary equipment whenever possible. Many manufacturers out there use proprietary parts, which leaves you stuck waiting for a fix in a remote harbor in the middle of nowhere. Pay attention to what you buy, manufacturers don't like you to know that they have a proprietary membrane, pressure vessel, or pump. This can be a big issue when there are systemic problems that a manufacturer needs to address and you're on the receiving end of their customer-based R&D.
- Customer service is king. Look for a dealer/distribution network that can help you out when you're stuck, can support warranty repair work, and will generally be around to help you out when you have operating questions, maintenance, etc.
- Membranes are not as expensive as you think. Sure, it's the life-blood of your watermaker, and you want to care for it so you don't have to replace it, but unless you have a system with a specialty sized membrane (and there are several), then most of them can be replaced for as little as a couple hundred dollars.
In my years in the industry I have found that there is a lot of confusion out there about watermakers. Unfortunately there are some irresponsible manufacturers who sold poorly designed products to people without fully understanding the systems they designed - resulting in a slightly sour feeling towards a product that can otherwise set you free to roam the open ocean.
I hope this helps people out there considering watermakers, and gives some insight from a different perspective.