To be fair, I had a problem with an FX1 - the one controlling the bow/galley system. On two occasions it failed and had to be replaced. CC was good about the replacement, as noted, a very low price. The problem was that if you follow the instructions and mount the unit at the "logical" location - close to the forward air handler, the wiring run length is questionable for the wire gauge. I did not realize this but was advised of that by an ac expert that used to post here regularly and had a lot of experience with the digital controls. Sadly, he, passed away a few years ago. He advised that if the FX1 was moved to the engine room (where the compressors are located) the problem would disappear.
I moved the FX1 unit from the forward cabin to the engine room 6 years ago and it has been trouble free as have the other 3 since original installation - they were installed per FX1 instructions but they are all closer to the compressors than the bow unit, with a resulting shorter wire run. The difficulty is that it is EASY to install the FX1 at the point where the OEM control wiring attached to the Oem control, and that's what the FX1 instructions describe. Moving to the ER requires a lot more work on wiring. It's not technically difficult at all but it is a PITA sorting out what wires go where because the OEM wire colors at the control end of the wires - where the FX1 connects per its instructions, is different than the OEM wires colors at the trigger/circuit boxes for the same function. So you have to sort that out.
However, once done, you have a much better electrical system as far as the FX1 controls are concerned, with the important, higher current carrying wires being very short. OTOH, I haven't heard other complaints about this so maybe I just had 2 bad units. Seems unlikely but who knows...
This added - I have forgotten the details since it was so long ago but, as I recall, the main current-carrying wires are essentially doubled in length when you install the FX1 per the instructions - using the OEM wiring from the old analog switches directly to the control box.