MikeP
Legendary Member
- Joined
- Apr 12, 2005
- Messages
- 8,674
- Status
- OTHER
- Hatteras Model
- Not Currently A Hatteras Owner
Never did get a call back from the CC tech expert re triggers/box failures. I just (a few minutes ago) replaced a bad CC box for the guest stateroom with a new CC box. The old box would not activate the SW pump/compressor, just the air handler. Obviously the circuitry controlling the relays, or the relays themselves in the box failed. In '06 I replaced the old analog controls - which worked perfectly for 25+ years - with the CC boxes. Since that time 2 of them failed, both out of the warranty period, of course.
So that's a failure rate of 50% since installation. I like the fact that the digital boxes provide much better control of temperature than did the oem controls. OTOH, a better control unit isn't better if it doesn't work.
As noted in another thread, I just replaced the oem PWX box with a CC unit in the engine room, moving it from its pervious location in the bow stateroom. That one had failed also last year. I notice, looking at the circuit board, that the new boxes have a few component differences. So maybe CC identified some weakness in the design and corrected it but I don't know that; it's just hopeful thinking.
If I had it to do over I would go with the SMX controls as recommended by SPCoolin and others. THey are more expensive but he, and others who deal with this stuff professionally, seem to feel they are superior units. When I replaced the oems with CC, I don't think there was anybody around with much info so I just bought CC based on their website info. Then, once I had CC I didn't want to replace them all with another new system.
This is just my experience with them; others may have had no issues at all. But I think it's worth doing some research if you are considering swapping the old controls for new ones.
So that's a failure rate of 50% since installation. I like the fact that the digital boxes provide much better control of temperature than did the oem controls. OTOH, a better control unit isn't better if it doesn't work.
As noted in another thread, I just replaced the oem PWX box with a CC unit in the engine room, moving it from its pervious location in the bow stateroom. That one had failed also last year. I notice, looking at the circuit board, that the new boxes have a few component differences. So maybe CC identified some weakness in the design and corrected it but I don't know that; it's just hopeful thinking.
If I had it to do over I would go with the SMX controls as recommended by SPCoolin and others. THey are more expensive but he, and others who deal with this stuff professionally, seem to feel they are superior units. When I replaced the oems with CC, I don't think there was anybody around with much info so I just bought CC based on their website info. Then, once I had CC I didn't want to replace them all with another new system.
This is just my experience with them; others may have had no issues at all. But I think it's worth doing some research if you are considering swapping the old controls for new ones.