Agree with Pascal. Installed a Quick Lift on a 74 hatt I run 7 years ago. Its been trouble free. Great support from both Danny and his mom whenever we've had questions.
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Thread: Time to Replace Davit?
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08-12-2020 09:00 PM #11Registered Member
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- Jun 2009
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- 41
Re: Time to Replace Davit?
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08-13-2020 10:30 AM #12Senior Member
- Join Date
- Apr 2005
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- 2,826
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08-13-2020 10:40 AM #13
Re: Time to Replace Davit?
Run from Marquipt too. Horrible support, talked to thier service manager for ten or so minutes . Called him the next day and he swore he never spoke to me, and I was calling his personal cell phone given to me from someone at Marquipt. Had a cylinder leak, the one for the cable , asked for a exploded view and a reeving diagram for the cable,service mgr told me "just start taking it apart you'll figure it out".........Pat !!!
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08-13-2020 10:41 AM #14Senior Member
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- Apr 2005
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08-13-2020 10:55 AM #15Senior Member
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- Apr 2005
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- 2,826
Re: Time to Replace Davit?
Well, I called them and was told the sales manager Garret, lives 2 streets away from my marina. He stopped by after work. Very sharp guy who knows davits.
I suspect his price will be the highest of the bunch. Was unaware their service was bad. I'm ok with paying a bit more for great service.
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08-13-2020 01:00 PM #16Senior Member
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- Mar 2007
- Posts
- 517
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08-13-2020 03:55 PM #17
Re: Time to Replace Davit?
Garnett is his name. Spoke with him yesterday. We are in the same boat. Tried to find used with no success. Also didn’t know about their customer service. Spoke with Jose at UMT who has been very helpful. Not sure which way to go. Boat is in Wisconsin which carry’s it’s own set of issues.
Dave & Trina
Benedetto
1989 60MY HATDK310
Sturgeon Bay/Ft. Lauderdale
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08-13-2020 05:19 PM #18Senior Member
- Join Date
- Mar 2007
- Posts
- 517
Re: Time to Replace Davit?
Don’t know if they do it now but about 10 years ago UMT traveled to Virginia and installed the davit on my boat. They shipped everything and I picked them up at the airport. They stayed on the boat. The boat had no davit at all and they were still done in 2 days. Ask if they will travel to Wisconsin.
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08-13-2020 05:30 PM #19Registered Member
- Join Date
- Aug 2014
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- 19
Re: Time to Replace Davit?
I have a UMT davit installed by previous owner years ago. It has worked well with only minor and reasonable maintenance.
I had to replace the spring disc brake last year and customer service from the company was very poor.
I was always told somebody would call me "tomorrow" or in a few days, but they never did. 10 emails, 5 phone calls, and 3 months later I fabricated the part myself.
During this process I found some comments on other forums that gave me the impression that UMT customer service was better when selling a new system than it was supporting a previously sold/installed system.Amalthea
1989 45C
Los Angeles, CA
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Re: Time to Replace Davit?
I have had a UMT for about 10 years. I think I am on my 3rd motor. Last year had an issue with the brake. Another issue they pushed me to buy new. I had somebody else do the repair. I would try out Pascal's recommendation. They might ship it to you and fly up to do the installation like UMT did for somebody else. I would only go back to UMT for replacement parts.
Tomrealest@aol.com
Needs, Wants & Desires
1978 58 Hatteras Yachtfish
SEA 21
1974 46C #313 Hatteras Convertible