I’m trying to call Alex in Ft Lauderdale and I keep getting voicemail. Are they open on Saturday or closed, but not telling us on their phone system? They keep sending me drive oil pressure gauges when I need water temperature, this is the second time in a week the exact same error has occurred and now I paid extra for Saturday delivery. I also kinda need the parts too.
I think that for the cost of all the shipping on the wrong parts, I could just drive the boat up to Ft Lauderdale from Marathon and pick them up on-site. (Not really, but it sure feels that way when one is frustrated!)
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Thread: Is Sam’s open on Saturday?
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04-20-2019 11:16 AM #1Senior Member
- Join Date
- Jul 2007
- Posts
- 1,001
Is Sam’s open on Saturday?
Michael & Beth
Hull Number CV312
63’ Cockpit Motor Yacht
1986 model launched in August 1987
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Re: Is Sam’s open on Saturday?
Closed. But if you call them during the week, they have a place in the bushes to hide your order so you can pick it up on a weekend. Ask me how I know?
Sky Cheney
1985 53EDMY, Hull #CN759, "Rebecca"
ELYC on White Lake--Montague, MI
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Re: Is Sam’s open on Saturday?
Closed on Good Friday and all weekends.
SEVEN
1979 53' MY Hull #563
Antioch, California
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04-20-2019 01:37 PM #4Senior Member
- Join Date
- Jul 2007
- Posts
- 1,001
Re: Is Sam’s open on Saturday?
We decided to just run the boat up there and see them in person. It seems to be the only way to get a correct order: there must be someone there with a drive oil fixation since I’ve been shipped 4 incorrect gauges and two incorrect senders in the past few weeks all drive oil pressure. This episode took the prize though, I called Alex 3 times on Thursday discussing my water temp gauges and their sender, had him call the Stewart Warner distributor about them and then called him again to place the order emphasizing that I needed water temperature gauges and sender. So they sent drive oil parts again.........
This is not the way to make Sam’s my go-to place for parts......Michael & Beth
Hull Number CV312
63’ Cockpit Motor Yacht
1986 model launched in August 1987
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04-20-2019 03:32 PM #5Senior Member
- Join Date
- Mar 2008
- Posts
- 369
Re: Is Sam’s open on Saturday?
Always deal with Ed personally in Fort Lauderdale. I have used him for spares for 25 years and he has never sent me the wrong part
Ian w
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Re: Is Sam’s open on Saturday?
Steve and Mike have always gotten my orders right. No idea who this Alex is.
Sky Cheney
1985 53EDMY, Hull #CN759, "Rebecca"
ELYC on White Lake--Montague, MI
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Re: Is Sam’s open on Saturday?
Steve and Mike are fabulous. Never an issue.
SEVEN
1979 53' MY Hull #563
Antioch, California
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04-20-2019 05:54 PM #8
Re: Is Sam’s open on Saturday?
If the distance is within reason, I always drive (the car) to pick up orders. Not only can I check the order, but I find new diners, get shop tours, and learn all kinds of stuff I didn’t know before.
Mike Peters, 1985 43MY, Cat 3208T, Blue Bayou; 2011 Key West 246BR, F250, Baby Blue; Punta Gorda FL
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04-20-2019 06:38 PM #9Senior Member
- Join Date
- Apr 2005
- Posts
- 2,771
Re: Is Sam’s open on Saturday?
I've purchased many parts from Sam's over the years and I have never had any issues at all. Alex may
be a new guy, I don't know him. Whenever I call Steve in NC and tell him what I need he checks his
computer file for my boat and bingo...correct part every time...
Walt
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Re: Is Sam’s open on Saturday?
Apparently, you need a drive oil pressure gauge. You just don't know it yet.
Semper Siesta
Robert Clarkson
ASLAN, 1983 55C #343
Charleston, SC