I just got a warranty call on a 1 year old mastervolt 12 volt charger . It's dead. I check supply voltage. No problem. I bring it to the shop and set it up on the bench. Nothing. So I speak with mastervolt tech support. He said if it has an H in the serial number hell just send a replacement.
I will say that's good to know that their customer service will quickly replace a charger from a series that had known problems. Sadly I think they should have done a repair or recall. Now 8 have some bluish greenish color to mix in with the xantrex yellow pile for the recycler.
I've found the mastervolt buttons and lights to be a bit less than easy to use too. Maybe I'm just too used to the victron interfaces.
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Thread: Freaking battery charger.
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11-12-2018 05:19 PM #1
Freaking battery charger.
Scott
41C117 "Hattatude"
Port Canaveral Florida.
Marine Electronics and Electrical Products Distributor.
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11-12-2018 05:47 PM #2Senior Member
- Join Date
- Jun 2012
- Posts
- 544
Re: Freaking battery charger.
Color me a Mastervolt hater. Had 2 of them. First died at 25 months, second at 28 months- warranty is 24 months. Mastervolt offered about $100.00 off for new ones.
Bought a Victron based on Scott's recommendation and haven't looked back for over 4 years.
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11-12-2018 11:01 PM #3Senior Member
- Join Date
- Apr 2014
- Posts
- 296
Re: Freaking battery charger.
I’m 12 months in on a master volt charger. It’s set up for constant voltage, and so far so good. Fingers crossed, but I like mine.
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Re: Freaking battery charger.
Same thing happened to me. Master Volt charger was out of warranty. They replaced it quickly. They paid freight. No problems with second charger.
Thanks,
Tony
2008 Cheoy Lee Bravo 78 "Bella Sophia"
1989 78' Hatteras CPMY #311 "Bella Sophia" (sold)
2007 Everglades 290cc “Bada Bing” (sold)
2006 Advanced Outdoors 28cc (sold)
2003 Melges 24 "Bada Bing" (sold)
2023 HCB 42 “Bada Bing”