I like the product and ordered 6 cans for $99.00 The manufacturer's web site stated shipping would be free. They arrived today via a USPS 3 day priority mail envelope along with a bill for postage due of $24.00 due to the weight of the product. 3 day priority mail envelopes are not meant to be stuffed with 6 cans of NutralizeRx.
I have tried contacting the supplier to get this resolved without any results.
Buyer beware.
Welcome to the Hatteras Owners Forum & Gallery. Sign Up or Login
+ Reply to Thread
Results 1 to 10 of 10
Thread: NutralizeRX
Hybrid View
-
NutralizeRX
Looking for a 80 plus foot yacht
Hatteras of Cheoy Lee
-
Re: NutralizeRX
As a follow up, the company emailed me and refunded the unexpected shipping charges. I am pleased with the results and love the results the product does for my waste system. No more stench.
Looking for a 80 plus foot yacht
Hatteras of Cheoy Lee
-
-
-
06-27-2018 05:06 PM #5Senior Member
- Join Date
- Jun 2012
- Posts
- 544
Re: NutralizeRX
Ron, I see Steve (the founder) regularly and told him about your post. He was very upset you weren't happy and I'm glad he addressed the issue immediately. He told me he ships all over the US using the flat rate boxes and had never had that happen before.
I should reiterate I have zero interest in the company other than talking about it with Steve before he brought the product to market and being a satisfied user. Having endorsed it here on the forum, I felt some obligation to tell them about the issue Ron raised as I was confident he would take care of it ASAP and I would not have egg on my faceLast edited by PeterK; 06-27-2018 at 05:09 PM.
-
Re: NutralizeRX
Are these folks out of business? Website down and email rejected. Saw the product on Prime, but higher price.
Semper Siesta
Robert Clarkson
ASLAN, 1983 55C #343
Charleston, SC
-
02-01-2019 10:11 AM #7Senior Member
- Join Date
- Jun 2012
- Posts
- 544
Re: NutralizeRX
Ron just sent me a PM asking about Steve. He said he shut down the site as maintanence costs were out of line with sales through it. He does have an Amazon storefront now:https://www.amazon.com/s/ref=nb_sb_s...=2WQZVE7T9906K
-