Quote Originally Posted by Timm View Post
I work for West Marine and have direct access to Garmin's product/account manager who works on-site at WM's support center in Watsonville. I ensure you he'll get you the support needed.
I just got off the phone with what sounded like a knowledgeable Garmin technician who advised following certain procedures next time I'm on the water. The guy seemed to know what he was talking about. I'm confident his suggestions will resolve the problem or at least get me closer to doing so.

Many thanks to Timm!